SIM Card Swap & Telecom Identity Hijacking Complaint
सिम स्वैप एवं टेलीकॉम पहचान धोखाधड़ी साइबर शिकायत
Reporting unauthorized duplicate SIM issuances orchestrated by fraudsters to intercept banking One-Time Passwords (OTPs).
Documents required (आवश्यक दस्तावेज)
- Telecom Provider Name & Affected Mobile Number
- Approximate Time of Network Loss
- Bank Fraud Transaction Details (if money debited)
- Valid Identity Proof
Key details
- Authority: Department of Telecommunications (DoT) / Sanchar Saathi
- Stamp paper / fee: None (Zero Stamp Duty)
- How to submit: National Cyber Portal (1930) and Sanchar Saathi (TAFCOP)
- Processing time: Emergency 2-Hour Telecom & Banking Freeze
- Official portal: https://sancharsaathi.gov.in