Consumer Complaint Petition Format (Consumer Protection Act 2019)
उपभोक्ता शिकायत याचिका प्रारूप (उपभोक्ता संरक्षण अधिनियम 2019)
Statutory complaint format against deficiency in service, defective products, unfair trade practices, misleading advertisements, or overcharging.
Documents required (आवश्यक दस्तावेज)
- Proof of purchase (Tax Invoice, Receipt, Warranty Card)
- Written correspondence / legal notice sent to seller/service provider
- Proof of deficiency and calculation of compensation/claim amount
- Notarized Verification Affidavit
Key details
- Authority: District / State Consumer Disputes Redressal Commission (DCDRC / SCDRC)
- Stamp paper / fee: Prescribed Demand Draft / Postal Order fee (Zero fee up to ₹5 Lakhs)
- How to submit: District Consumer Commission or Online on e-Daakhil Portal
- Processing time: Statutory disposal guideline: 90–150 Days
- Official portal: https://edaakhil.nic.in